This page details the policies and procedures for Denver Mobile Hair. If you're unclear on our policies or have additional questions, check out our FAQs page or get in touch - we're happy to help!
Gratuity
Tipping your stylist is optional (but always appreciated)! However, for parties of 4 or more, 20% gratuity will be automatically added.
Cancellation
You have until 48 hours before your appointment to cancel at no charge. If you cancel within 48 hours, you will be charged 50% of the scheduled service.
Parking
Because our salon is 100% mobile, our stylists are driving their own vehicles and have to transport supplies to your location. Therefore, we try to get the best parking near your location to save time. Any parking costs incurred by your stylist will be charged back to you, and we request 24 hour notice of any special parking situations. For example:
If you are at a hotel with valet: You will be charged for any valet charges.
If you live in a location with 2 hour street parking: Color services will only be permitted if you can provide parking that isn't time restricted. Additionally, you will be charged for any parking costs.
If you live in a gated community: Please provide your stylist the gate code or instructions on how to get in and out of your community within 24 hours of your appointment.
Gratuity
Tipping your stylist is optional (but always appreciated)! However, for parties of 4 or more, 20% gratuity will be automatically added.
Cancellation
You have until 48 hours before your appointment to cancel at no charge. If you cancel within 48 hours, you will be charged 50% of the scheduled service.
Parking
Because our salon is 100% mobile, our stylists are driving their own vehicles and have to transport supplies to your location. Therefore, we try to get the best parking near your location to save time. Any parking costs incurred by your stylist will be charged back to you, and we request 24 hour notice of any special parking situations. For example:
If you are at a hotel with valet: You will be charged for any valet charges.
If you live in a location with 2 hour street parking: Color services will only be permitted if you can provide parking that isn't time restricted. Additionally, you will be charged for any parking costs.
If you live in a gated community: Please provide your stylist the gate code or instructions on how to get in and out of your community within 24 hours of your appointment.
